We Are Not Typical

Unlock Rapid Growth For Your Business

Our mission is to help our clients achieve the impossible. We love to dive into the problems that can’t be solved -- the challenges that are too big to tackle -- because that's where real growth and transformation occurs.

How Can We Help?

We Are Not Typical

At Heart & Hustle, we strive for tangible results rather than simply offering advice. Our goal is to bring about positive, measurable improvements for our clients as efficiently as possible. We reject the idea of simply taking control of a business and trying to fix it without actively involving and empowering the client. We believe in creating long-term solutions and helping our clients develop the skills and knowledge to continue growing and improving independently, even after we have completed our work with them.

We use more than 120 tools to deliver results for our clients. As business consultants who see the full picture, we want to be the reason you never need us to solve a specific problem again. We leverage our unique training, teaching, and knowledge transfers to ensure sustainable improvement. We use the exact same training to develop our own team members across our own companies.

"Empowered leaders inspire change, drive progress, and create a legacy." ~Tom

Empowering Teams

Strategic Solutions for Growth

This program is designed to unlock your team’s full potential by fostering alignment, efficiency, and collaboration. Through tailored strategies and hands-on solutions, we help streamline workflows, eliminate bottlenecks, and create a culture of high performance. This program empowers teams to work smarter, achieve measurable results, and contribute to the long-term success of your business. Together, we’ll build a foundation for sustainable growth and innovation.

Dynamic Alignment & Workflow Navigation

Struggling with inefficiencies that slow your team down? Our Dynamic Alignment & Workflow Navigation program is designed to streamline operations, optimize team coordination, and ensure every moving part in your business works seamlessly together. We’ll help you create systems that save time, reduce frustration, and empower your team to focus on what truly matters—achieving your goals.

Legacy Leadership Blueprint

Worried about the future of your company’s leadership? With the Legacy Leadership Blueprint, we help you identify and develop the next generation of leaders who will carry your vision forward. Together, we’ll craft a succession plan that ensures continuity, preserves your company’s values, and positions your business for long-term success.

Strategic Impact Sessions

Do you feel stuck trying to solve complex business challenges on your own? Our Strategic Impact Sessions bring you actionable, hands-on solutions tailored to your unique needs. These focused workshops provide the clarity, tools, and direction you need to overcome obstacles, seize opportunities, and make meaningful progress.

Analytics Hub

Drowning in data but lacking actionable insights? The Analytics Hub turns your business data into a powerful decision-making tool, giving you a clear picture of what’s working and what needs attention. We’ll help you uncover hidden opportunities, address inefficiencies, and confidently steer your business toward sustainable growth.

"When people feel supported and aligned, their potential becomes limitless." ~Michaela

Empowering Leaders

Build Your Foundation for Impact

This a comprehensive program designed to help leaders develop the skills and confidence needed to drive meaningful change. By focusing on building a strong foundation, this program equips leaders with actionable strategies to navigate challenges, foster collaboration, and inspire their teams. We work closely with you to create a leadership framework that delivers measurable results and empowers you to achieve your vision. This isn’t just about leadership—it’s about creating a lasting impact.

Foundations to Impact Program

Feeling like your leadership team is struggling to drive meaningful results? The Foundations to Impact Program focuses on building a strong, sustainable foundation for leadership success. Through tailored strategies and actionable guidance, we help your leaders navigate challenges with confidence, foster collaboration, and deliver measurable improvements that empower your entire organization.

1-on-1 Coaching

Do you ever wish you had a trusted partner to help you tackle challenges and unlock your full potential? Our 1-on-1 Coaching provides personalized support and strategic development tailored to your unique needs. Together, we’ll work to overcome roadblocks, enhance your leadership skills, and ensure you’re making decisions that drive your business forward with clarity and purpose.

Impact Sessions

Are you tired of sitting through workshops that feel like more talk than action? Impact Sessions are hands-on, results-driven workshops designed to address your business’s most pressing challenges. With practical tools and strategies you can implement immediately, we’ll help you create solutions that stick, so you can see real progress and lasting results.

Analytics Hub

Feeling overwhelmed by data but unsure how to use it effectively? The Analytics Hub transforms your raw data into actionable insights, giving you the clarity you need to make smarter business decisions. We’ll help you uncover trends, identify opportunities, and implement strategies that drive measurable growth, all while simplifying the process so you can focus on what matters most.

"If you have a leadership team, offsite quarterly planning is essential." ~Michaela

HOW DO YOU KNOW WHEN THE BUSINESS NEEDS HELP WITH "HEART"?

  • You feel that there is no real Vision, Mission, Values or Purpose of your organization and your team is feeling it.

  • ​You no longer can see the Three Year Picture of your organization as you are operating day-by-day.

  • ​​You no longer understand the reason you are in business and leadership is no longer understanding their real niche or strategy.

  • ​​You feel that you are continually “fighting fires” and operating tactically – with no definitive longer term vision – but all this activity is producing little in the way of improving results.

  • ​​Your business is facing significant changes or challenges, such as competition, market shifts, or regulatory changes, and you need to adapt your strategy or business model to remain competitive.

  • ​​You are experiencing difficulties scaling your business and want to explore new strategies or business models that could help you grow more efficiently.

Assessment: Gotta have HEART

Est. Timeline: 2-6 Weeks

When we assess the overall health of your organization, we make sure we are aligned with your strategic goals. We dive into your systems and interact with leadership to develop themes and opportunities for the future.

Assessments provide an immediate ROI, while identifying crucial next steps your organization can take to grow.

Project Examples: Whole-Company Assessment, Transformation Roadmap, Strategy & Vision Assessment

HOW DO YOU KNOW WHEN THE BUSINESS LOST THE "HUSTLE"?

  • A change in strategy/direction was recently enacted and a different organizational construct could improve its execution.

  • ​Too much of your organization’s time/effort is focused internally, instead of on customers or markets.

  • You want to increase profitability and achieve your financial goals. You may seek help to identify opportunities for cost savings, revenue growth, or other measures that can help improve your bottom line.

  • ​​​You want to expand your business into new markets or launch new products or services. You may need assistance with market research, product development, or other aspects of entering new markets or launching new offerings.

  • ​You want to improve efficiency and productivity within your organization. You may seek help to streamline processes, implement new technologies, or adopt other measures that can help your business run more smoothly.

  • ​​You want to improve customer satisfaction and retention. You may seek help to understand customer needs and preferences, and to develop strategies for meeting or exceeding those expectations.

Quick Wins: Defining the HUSTLE

Est. Timeline: 3-6 Months

After assessing your organization's health, we begin to implement targeted cost-saving measures or execute strategic initiatives with quick turnarounds. This is where we start to Hustle and establish the 1 year plan.

Our Quick Wins directly add a return to your bottom line while building a framework for success in your business and develop the KPIs needed to measure the outcomes with both People & Technology.

Project Examples: Process Improvement, Business Productivity Improvement, Automation, Pricing Analytics & Reporting Tools

HOW DO YOU KNOW WHEN THE BUSINESS NEEDS HELP WITH "SOUL"?

  • Unclear roles and responsibilities are leading to escalating response times and internal tension.

  • ​​In the aftermath of reorganization, people are confused about who is supposed to make certain decisions, resulting in a combination of conflict and important things; “falling through the cracks”.

  • ​​​New management has been added as the company (or a subset) has been growing, resulting in an increasing number of disputes/escalations over the boundaries of each manager’s span of control.

  • ​​​The company has entered into a partnership, acquisition or outsourcing arrangement and it is not clear what decision authority each entity has or what elements of shared processes each sub-group is responsible for.

  • ​​Morale is low and/or your workforce is increasingly frustrated.

  • ​​You want to attract and retain top talent to your organization. You may seek help to develop a compelling employer brand, to improve your recruitment and retention strategies, or to create a positive and supportive work environment.

BIG Wins

Est. Timeline: 5-9 Months

Our Big Wins phase creates stable, sustainable processes to positively impact your entire organization.

These initiatives follow a longer-term vision with high bang-for-your-buck ROI and can reshape the way your organization runs.

Project Examples: Emotional Ingredients, Leadership Development, Cultural Impacts & Growth

HOW DO YOU KNOW THAT YOU ARE OVERWHELMED?

  • You do not feel that there is a “roadmap” for success, and you cannot tell if the current activities are focused appropriately.

  • ​​​The business is growing quickly, but Leadership is struggling to keep up with the demand. This can lead to feelings of being overwhelmed as they try to manage the rapid growth and all the associated challenges.

  • ​​​Leadership is facing significant changes or challenges, such as competition, market shifts, or regulatory changes. These changes can be difficult to navigate and may cause them to feel overwhelmed as they try to adapt and keep the business on track.

  • Leadership is trying to take on too much and is spread too thin. They may be trying to do everything themselves, which can be overwhelming and unsustainable in the long run.

  • You recognize you have to address poor performance (shrinking revenue, loss of market share, etc.) and there is either no apparent course to a turnaround, or a number of options — and no obvious way to get everyone behind you.

  • Leadership is feeling uncertain about the direction of their business and is struggling to make important decisions. This lack of clarity can lead to feelings of being overwhelmed and stuck.

Future-state Partnership

Est. Ongoing Relationship

As your business grows and our initiatives come to fruition, we work with your leadership team to enable further opportunities.

We implement multiple projects affecting every aspect of your strategic vision.

Project Examples: Organizational Transformation, Business Turnaround, Industry Disruption

Ready to Elevate your Business?

Call us at 888-639-9535 or schedule your appointment to unlock smarter solutions for your success.

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Make a Plan

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Get Help

Work with a Company You Can Rely on Day After Day.

"A proven approach to scale up your business at any stage." ~Tom

About Tom & MIchaela

The Ionic Bond

Tom & Michaela Nielsen are business experts and committed to helping leaders understand how to build healthier relationships with organizations and the people they serve utilizing 4 Key Ingredients that lead to all success. Their work focuses on targeting ineffective behaviors, habits, and beliefs around business and leveraging people and technology to unlock the organizations potential. They strongly believe in taking a collaborative approach to helping clients reach their goals with their company and staff.

People’s behaviors can be difficult to change because they are functional.

Tom & Michaela have taken very unique approach in working with Leadership Teams across the country. They are focused on creating an atmosphere that is relaxing and inviting so that creates the best opportunity for engagement.

Every client is different. We do not plug a "one-size fits all" method into your business because we know that's not how true transformation happens. Wherever you are in your journey, we have the ability to open unimaginable areas of opportunity for your business.

Our mission is to help our clients achieve the impossible. We love to dive into the problems that can’t be solved -- the challenges that are too big to tackle -- because that's where real growth and transformation occurs.

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